The Contractor Package
Answered, found, followed up: the first three systems with the Care Plan
Built from The Answered Line · The Front Door · Follow-Through
from $1,200 setup · from $299 a month
ApplyWho We Serve · Home services
You're under a sink when the next customer calls, and they call the next name on the list.
Booked while you work, reminded the night before, paid before you're back in the truck.
ApplyAnswered while you're under the sink; the next customer doesn't call the next name.
Scheduled into the gap you actually have, not the one they guessed.
A text the night before so the door is open when you arrive.
Card on file, invoice sent from the driveway, paid before the next stop.
Cleaning, landscaping, pest, HVAC, plumbing: the customer calls while you are on a job, and when it rolls to voicemail they call the next name on the list. That one missed call is a whole job, and it happens every day.
The fix is the same four steps a contractor runs: the call answered while you work, the visit booked into a gap you actually have, a reminder the night before so the door is open, and the invoice paid from the driveway before you are back in the truck.
A one-truck operation and a five-crew company need the same system; the second one just needs it more. Either way you stop being the dispatcher.
Answered, found, followed up: the first three systems with the Care Plan
Built from The Answered Line · The Front Door · Follow-Through
from $1,200 setup · from $299 a month
ApplyBooked while you work, reminded the night before, paid from the driveway
Built from The Answered Line · Scheduling and Dispatch · Invoicing and Payments
from $2,750 setup · from $599 a month
ApplyPlus applicable WA sales tax. Every price is a starting point; the Scorecard sets the number.
Apply.
The first thing you get back is a Scorecard with your numbers in it.
No pitch, no price until you ask.
Construction suppliers
The contractor calls for a quote from the job site and gets voicemail. He calls your competitor second.
Quotes out while he's still on site, deliveries scheduled, accounts that pay on terms without the chase.
Contractors
The office line rolls to your cell on a roof. You let it go. So does the job.
Every call answered, every bid out the same day, every invoice chased by the system, not by you.
Homeowners
The counter sends it back, and nobody tells you why.
A set they accept the first time, at a price you knew going in.
Real estate
The 9 PM inquiry waits until morning. By then they've toured someone else's unit.
Answered in a minute, showing booked, owner's report sent without you touching it.
Apply by 2 PM Pacific and you'll hear from me today. After that, by end of day the next business day.