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HOW IT WORKS

From the first call to your first system live.

  • Get My Scorecard.

    Not sure where you're losing customers? Answer five questions, about thirty seconds. By the next business day you get your complimentary Scorecard: all five stages scored, and the one fix to make first.

    Get My Scorecard
  • Work With PJ.

    Already know it's time? Skip the Scorecard. Thirty minutes, a written plan and one monthly price the same day, and your first fix within your first week.

    Work With PJ
  1. 1 · Get your Scorecard

    Five questions, about thirty seconds. Complimentary.

  2. 2 · Talk for 30 minutes

    Your plan and one monthly price, in writing, the same day.

  3. 3 · See your first fix

    Within your first week. Your first system live in about two weeks.

When you're ready to start

  1. Thirty minutes, in person when you're local: your story and your numbers.

  2. A written scope and one monthly number, the same day.

  3. Sign and pay the first month, and your portal opens.

  4. Kickoff in two days, and a first fix you can see in your first week.

  5. Your first system live in two weeks, and a status report every Monday.

What you'll have

  • By day 14: your first system running, tested, with its instructions in your portal.
  • Every Monday: a short report on what's done, what's next, and anything we need from you.
  • By day 90: a review of what moved, and the plan for the next 90 days.

Questions

How long does it take?

Kickoff within two days of signing, a first fix you can see within your first week, and your first full system live in about two weeks.

What do I need to do?

Thirty minutes to start, a one-hour kickoff, and the logins for the systems we work on. After that, about ten minutes a week to read your Monday report.

Who does the work?

PJ does. You talk to the person who builds and runs your systems, not a ticket queue.

Who owns what?

Your accounts, domains, and data are in your name. Software licensed to you stays licensed, like any subscription, and your data in it is yours to export anytime.

What if I want to leave?

Your accounts, domains, and data go with you, with every login handed over. Licensed software ends with its subscription, after your data is exported.

When do I see a price?

On the 30-minute call, once we know what you need. You get one written number the same day, valid for 30 days.

How we protect your data

  • We sign an NDA, or a business associate agreement when health information is involved.
  • Every account we touch uses strong sign-in protection.
  • We only touch what you choose to share, and you can remove our access anytime.
  • Your data stays in your accounts, ready to export whenever you want.