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Who We Serve · Senior care and childcare

Inquiry. Tour. Enrolled. Cared for.

The waitlist is on paper, the tour calendar is in someone's head, and licensing wants records by Friday.

Inquiry to enrollment without a gap, schedules that hold, records ready the day they ask.

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  1. 01 Inquiry
  2. 02 Tour
  3. 03 Enrolled
  4. 04 Cared for
The four steps
01 · Work
  1. 01

    Inquiry

    Every call and form answered the same day, waitlist kept in one place.

  2. 02

    Tour

    Scheduled, confirmed, and followed up, so families don't drift to the next center.

  3. 03

    Enrolled

    Paperwork complete, staff schedules that hold, families updated without a phone tree.

  4. 04

    Cared for

    The records licensing asks for, ready the day they ask.

In Senior care and childcare

Care businesses are chosen by families who are anxious and in a hurry. The inquiry that waits a day is a family that toured somewhere else. The system answers the same day, books the tour, confirms it, and follows up, so the waitlist is a list, not a feeling.

Staff scheduling and family communication are where the owner's week disappears: shifts that do not hold, a parent who wants an update, a family who wants to know what happened at 2 PM. Schedules that hold, updates that go out without a phone tree, and a record of all of it.

Licensing asks for records on a deadline, and the records are in four places. In the system they are in one, current, and ready the day the request comes. Larger centers and multi-site operators often need the custom build: intake, scheduling, billing, and reporting designed around how they actually run. That is the work I like most.

Questions owners ask
Can it handle our licensing records?
Records are kept in one place and kept current as the work happens, so the request from the state is a report, not a project. The specific forms your license requires are part of the scoping call.
How do families get updates?
On a schedule you set, in plain language, without a phone tree. Families who want to know what happened today find out without calling the office.
We have three locations and nothing fits. What then?
That is the custom build, and it is the work I do best: intake, scheduling, billing, and reporting designed around your operation, built once, documented for whoever comes next.
What you get
02 · Build

The Custom Build

Intake, scheduling, billing, and reporting built around your operation

Built from Custom Builds and Audits

from $15,000 · from $1,500 a month support

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Plus applicable WA sales tax. Every price is a starting point; the Scorecard sets the number.

How it starts
03 · Apply

Apply.

The first thing you get back is a Scorecard with your numbers in it.

No pitch, no price until you ask.

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  1. 01 Apply
  2. 02 Approved
  3. 03 Funded
  4. 04 Repaid

Applications on paper, repayments tracked in a spreadsheet, and the state asks for records on a deadline.

Applications that complete online, repayment reminders that land, and reporting ready the day it's due.

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Education and training

  1. 01 Inquiry
  2. 02 Tour
  3. 03 Enrolled
  4. 04 Paid

A family asks about fall enrollment in March, and the reply sits in a shared inbox.

Every inquiry answered, tours booked, tuition that collects itself, parents who hear from you first.

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  1. 01 Inquiry
  2. 02 Verified
  3. 03 Opened
  4. 04 Served

A member fills out the form on your site and a week later nobody has called. They went to the bank with the app.

Inquiries answered the same hour, applications that don't drop, and records kept the way examiners expect.

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Health practices

  1. 01 Call
  2. 02 Booked
  3. 03 Reminded
  4. 04 Seen

An empty chair at 2 PM is a no-show that cost you twice.

Reminders that land, intake that doesn't drop, records handled the way regulated records have to be.

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Professional practices

  1. 01 Inquiry
  2. 02 Intake
  3. 03 Engaged
  4. 04 Billed

A new client fills out your form and hears nothing for three days. They sign with the firm that called back.

Intake the same hour, engagement letter out, records in order for the people paid to be careful.

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All of Practices and professionals

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Apply by 2 PM Pacific and you'll hear from me today. After that, by end of day the next business day.