STAGE 4
Bring customers back
Turns one-time buyers into lifelong customers.
A past customer costs less than a new one.
September 2
Teresa has swept chimneys around Steilacoom for twelve years. Every one of those chimneys needs it again before the first cold snap, and most of those homeowners hadn't heard from her since the invoice. Each fall her calendar filled with strangers while her own customers called someone else. This year they hear from her the week their sweep comes due, in her words, with a time to pick. October books solid with people who already trust her. What did it actually take?
Teresa is an example. The day is real.
What you get back
- Repeat work from customers you already have.
- Follow-up goes out without anyone remembering it.
- You reach them before a competitor does.
Your next job is a customer you already had.
Past customers hear from you at the right moment, in your voice, without you sending a thing. A customer follow-up system that runs on its own.
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Follow-Through
Past customers hear from you at the right moment, in your voice, without you sending a thing; the repeat jobs come in on their own.
From $1,500 to set up · $249 a month.
See how it works
Every system shows up in your dashboard, with a Monday report on what it did.
Start with Discovery
$1,000. A deep dive on all five stages, a 90-minute working session (in person if you're local), and a written plan with milestones and one monthly price.
Start The Office within 30 days and the $1,000 comes off your first month.
Start With DiscoveryNot sure what you need? Tap Work With PJ and tell me in your own words. I'll call you the same day.