Follow-Through
Your past customers hear from you at the right moment, in your voice, and come back.
Customer Follow Up System
Your best customer from last year hasn't heard from you since the invoice. The competitor's postcard got there first.
Without it
- Past customers never hear from you
- Competitors reach them first
- Repeat work left to chance
With it
- A note at the right moment
- In your words, sent for you
- Repeat jobs on the calendar
What's waiting for you
Past customers hear from you at the right moment, in your voice, without you sending a thing; the repeat jobs come in on their own.
What you get
- The reminder when the service is due again, the renewal before a plan lapses, one honest note to the customer who went quiet, the warranty check at ninety days, and the seasonal message, each sent because of something on their record, never as a blast.
- By email, and by text only where they said yes.
- Your list pulled from wherever it lives, cleaned, and loaded.
Your part
One hour: your list wherever it lives, the messages approved in your words. PJ does the rest.
Price
From $1,500 to set up · $249 a month.
Every month: Messages fired from the record, replies read, the lapsed and quiet lists, next month's message written.
Every system price is a starting point. The Office is from $2,500 a month.
Questions
- What if I stop?
- Your accounts and data are in your name from day one. Leave anytime and take your data with you.