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Who We Serve · Chiropractors

Call. Booked. Adjusted. Back again.

The new patient called at 12:40 with a back that would not let them sit, got voicemail, and booked with the office that picked up.

Every call answered, the table full, the missed visit rebooked before the week is out, records kept the way they have to be.

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  1. 01 Call
  2. 02 Booked
  3. 03 Adjusted
  4. 04 Back again
The four steps
01 · Work
  1. 01

    Call

    Answered or returned within the hour, with the new patient booked and the intake started before they hang up.

  2. 02

    Booked

    Intake forms done before they walk in, insurance details collected once, and a waitlist that fills the slot when someone cancels.

  3. 03

    Adjusted

    The visit plan on the calendar, reminders that land, and the no-show rebooked the same day instead of lost.

  4. 04

    Back again

    Recall that runs on a schedule, the review ask at the right moment, and one report a month on new patients, visits kept, and who fell off the plan.

In Chiropractors

A chiropractic practice lives on two numbers: new patients who actually get booked, and visits kept against the plan. Both leak in the same places. The call that lands on voicemail at lunch. The patient who misses visit seven and never hears from anyone. The reminder that went to a number nobody checks. None of that is a clinical problem, and none of it needs another person at the front desk.

Records in a practice have rules, and I have built systems that had to meet those rules before. Intake collects what is needed and nothing more, it is kept where it belongs, and the trail shows who saw what and when. That shapes the build from the first day, not the last.

The system sits around whatever you chart in today. It answers, books into the availability you give it, reminds, rebooks, recalls, and reports. Your charting system stays your charting system.

Questions owners ask
Is patient information handled properly?
Yes. Intake collects only what is needed and keeps it where it belongs, with access logged. I have built regulated-record systems before, and the rules shape the design from the first day.
Will this work with the system I chart in?
Usually, yes. The system answers, qualifies, and books into the availability you give it, and the appointment lands in the schedule you already run. Where that is not possible, the call is where we work out the honest path.
What happens when a patient drops off the plan?
They hear from you, on a schedule, in your voice, before the gap becomes a lost patient. Missed visits are rebooked the same day, and the monthly report shows who fell off and who came back.
What you get
02 · Build

The Office: Your Technology Partner

Everything your business runs on, built and kept running, for less than one full-time minimum-wage hire.

from $2,500 a month

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Plus applicable WA sales tax. Every price is a starting point; the Scorecard sets the number.

How it starts
03 · Apply

Apply.

The first thing you get back is a Scorecard with your numbers in it.

No pitch, no price until you ask.

More in Practices and professionals

Consumer lending

  1. 01 Apply
  2. 02 Approved
  3. 03 Funded
  4. 04 Repaid

Applications on paper, repayments tracked in a spreadsheet, and the state asks for records on a deadline.

Applications that complete online, repayment reminders that land, and reporting ready the day it's due.

Dentists

  1. 01 Call
  2. 02 Booked
  3. 03 Seen
  4. 04 Recalled

The hygiene chair at 2 PM is empty because the six-month reminder went to a number nobody checks.

Recall that lands, new patients booked without a callback, confirmations that stick, and records handled the way regulated records have to be.

Education and training

  1. 01 Inquiry
  2. 02 Tour
  3. 03 Enrolled
  4. 04 Paid

A family asks about fall enrollment in March, and the reply sits in a shared inbox.

Every inquiry answered, tours booked, tuition that collects itself, parents who hear from you first.

Financial services

  1. 01 Inquiry
  2. 02 Verified
  3. 03 Opened
  4. 04 Served

A member fills out the form on your site and a week later nobody has called. They went to the bank with the app.

Inquiries answered the same hour, applications that don't drop, and records kept the way examiners expect.

Health practices

  1. 01 Call
  2. 02 Booked
  3. 03 Reminded
  4. 04 Seen

An empty chair at 2 PM is a no-show that cost you twice.

Reminders that land, intake that doesn't drop, records handled the way regulated records have to be.

Physical therapy

  1. 01 Referral
  2. 02 Booked
  3. 03 Treated
  4. 04 Discharged

A referral comes in on Tuesday, sits until Thursday, and the patient has already started somewhere else.

Referrals worked the same day, plans of care kept on schedule, cancellations filled, and discharged patients who come back when they need you.

Professional practices

  1. 01 Inquiry
  2. 02 Intake
  3. 03 Engaged
  4. 04 Billed

A new client fills out your form and hears nothing for three days. They sign with the firm that called back.

Intake the same hour, engagement letter out, records in order for the people paid to be careful.

Senior care and childcare

  1. 01 Inquiry
  2. 02 Tour
  3. 03 Enrolled
  4. 04 Cared for

The waitlist is on paper, the tour calendar is in someone's head, and licensing wants records by Friday.

Inquiry to enrollment without a gap, schedules that hold, records ready the day they ask.

All of Practices and professionals

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Apply by 2 PM Pacific and you'll hear from me today. After that, by end of day the next business day.